System 01
Purpose & decision rights
Keep purpose and authority clear when leaders change.
Workflow
- Write the purpose, customer promise, worker commitments, and activities the business will refuse.
- List routine decisions, who may make them, spending limits, and required evidence. Leave unassigned decisions with a named human reviewer.
- Reserve mission changes, ownership changes, major debt, senior appointments, and changes to worker commitments for the agreed human governance process.
- Record the options, conflicts of interest, reasoning, decision, reviewer, and review date.
- Circulate the decision and update the controlled version of the charter. Document dissent and the appeal route.
Records to maintain
- Operating charter
- Decision-rights register
- Decision log and conflict disclosures
Review measures
- Routine decisions requiring founder intervention
- Decisions missing a reason or authorized reviewer
Escalation rule
Pause decisions outside assigned authority. A conflicted decision-maker refers the decision to the named independent reviewer.
Acceptance test
Give a backup steward three realistic decisions. They can identify who decides, what evidence is needed, and how to challenge the result.
Starter template
Purpose: Customer promise: Worker and community commitments: Protected decisions: Routine authority and limits: Human reviewers: Conflict and appeal route: Change procedure: Version / approval date:
Assign & test this system
Use names and evidence from your business. Download an editable backup before leaving this page. Restore it under Business setup to continue later; entries stay in this session until exported.